The group
menu
altlogo
FAQ 2

FAQ

GENERAL INFORMATION

What time are check-in and check-out?

At Toscana Charme Resort, check-in is available from 3:00 PM, while check-out must be completed by 11:00 AM.

What are the reception hours?

The front desk at Toscana Charme Resort is open and available 24 hours a day.

What languages are spoken at the reception?

The reception staff at Toscana Charme Resort speak Italian, French, English, and Spanish.

Where is Toscana Charme Resort located and how can I reach it?

Toscana Charme Resort is located in Calambrone.

Is there parking available at Toscana Charme Resort?

Yes, Toscana Charme Resort offers on-site parking for guests.

Does Toscana Charme Resort have an elevator?

Yes, Toscana Charme Resort is equipped with an elevator.

Is Wi-Fi available at Toscana Charme Resort?

Yes, Wi-Fi connection is available throughout Toscana Charme Resort.

Are pets welcome?

No, pets are not allowed at Toscana Charme Resort.

Do you provide a luggage storage service?

Yes, Toscana Charme Resort offers a luggage storage service.

Do I need to pay a city tax?

Yes, a city tax is required at Toscana Charme Resort.

What credit cards do you accept?

Toscana Charme Resort accepts Visa, American Express, and Mastercard.

CHECK-IN / CHECK-OUT

How does check-in work at Toscana Charme Resort?

Upon arrival at Toscana Charme Resort, guests are welcomed by the staff, who provide general information about the resort and its services.

Can I request early check-in?

Yes, early check-in can be requested at Toscana Charme Resort.

Can I request late check-out?

Yes, late check-out can be requested at Toscana Charme Resort.

What are the reception hours?

The reception at Toscana Charme Resort is open 24/7.

PROPERTY & SERVICES

Is a transfer service available to/from Toscana Charme Resort?

Yes, Toscana Charme Resort provides a shuttle service, which is available exclusively upon reservation.

Is there a charging station for electric cars?

No, Toscana Charme Resort does not currently have a charging station for electric vehicles.

Are children allowed at Toscana Charme Resort?

Yes, children are welcome at Toscana Charme Resort.

Does Toscana Charme Resort have a private beach?

Yes, Toscana Charme Resort features a private beach area/lido.

Do you provide beach towels?

Yes, Toscana Charme Resort provides beach towels for guests.

ROOMS

Are baby cribs and cots available?

Yes, cribs and cots for children are available at Toscana Charme Resort.

Are there accessible rooms?

Yes, Toscana Charme Resort offers accessible rooms for guests with disabilities.

BREAKFAST

Is breakfast included?

Yes, breakfast is included in your stay at Toscana Charme Resort.

What time is breakfast served?

Breakfast at Toscana Charme Resort is served from 7:30 AM to 10:00 AM.

Where is breakfast served?

Breakfast is served in the designated breakfast room located on the ground floor of Toscana Charme Resort.

What kind of breakfast is served?

Toscana Charme Resort serves a continental breakfast.

Are gluten-free, vegetarian, or vegan options available?

Yes, the breakfast at Toscana Charme Resort includes specific options for gluten-free, vegetarian, and vegan diets.

RESTAURANTS & BARS

Is there a restaurant at Toscana Charme Resort?

Yes, there is an on-site restaurant at Toscana Charme Resort.

Are gluten-free, vegetarian, or vegan options available at the restaurant?

Yes, the restaurant at Toscana Charme Resort offers options suitable for gluten-free, vegetarian, and vegan dietary needs.

Is there a bar at Toscana Charme Resort?

Yes, a bar is available inside Toscana Charme Resort.

SPA, POOL & GYM

Is there a pool at Toscana Charme Resort?

Yes, Toscana Charme Resort features a swimming pool.

What are the pool hours?

The pool at Toscana Charme Resort is open from 10:00 AM to 2:00 PM and from 3:00 PM to 7:00 PM.

Do you provide pool towels?

Yes, Toscana Charme Resort provides pool towels for guests.

Is there a gym available at Toscana Charme Resort?

Yes, Toscana Charme Resort has an on-site gym.

What are the gym hours?

The gym at Toscana Charme Resort is accessible upon request.

ACTIVITIES, EXPERIENCES & EVENTS

Does Toscana Charme Resort host weddings or private events?

Yes, Toscana Charme Resort hosts weddings and private events.

Does Toscana Charme Resort host corporate events?

Yes, Toscana Charme Resort is equipped to host business and corporate events.

Does Toscana Charme Resort have meeting rooms?

Yes, Toscana Charme Resort provides meeting rooms for guests.

MEETING & BUSINESS

Is Toscana Charme Resort equipped with meeting rooms?

Yes, Toscana Charme Resort has designated spaces for meetings.

What business services does Toscana Charme Resort offer?

For corporate guests, Toscana Charme Resort offers 1 meeting room and 1 study/work room.

PAYMENTS AND CANCELLATIONS

What is your cancellation policy?

The cancellation terms at Toscana Charme Resort include a non-refundable prepaid option or a flexible rate with payment due upon arrival.